Privacy Choices and Data Requests

This page explains how to exercise privacy rights concerning personal information handled by LxR Brands USA. Rights vary by residence, relationship, and applicable law.

1. Available requests

Subject to applicable law and exceptions, you may request that we:

• confirm whether we process your personal information;
• provide access to or categories of personal information;
• correct inaccurate personal information;
• delete personal information;
• provide a portable copy of certain information;
• identify categories of sources, purposes, or recipients;
• opt you out of sale, sharing, targeted advertising, or qualifying profiling;
• limit certain uses of sensitive personal information; or
• withdraw consent where processing relies on consent.

LxR does not sell personal information for money and does not sell or share SMS consent or mobile information for third parties’ own marketing.

2. How to submit a request

Email [email protected] with “Privacy Request” in the subject line, call 619-627-0040, or write to the address below. Include your name, contact method, state or country of residence, the business or service involved, the right you wish to exercise, and enough context to locate relevant records.

3. Verification and sensitive records

We will verify identity and authority using information appropriate to the request and the sensitivity of the records. We may ask you to confirm control of an email address or phone number, identify a recent interaction, or use a secure verification method. If we cannot reasonably verify a request, we may limit or deny it and explain why where required.

4. Authorized agent

Where permitted, an authorized agent may submit a request for you. We may require proof of the agent’s authority and may ask you to verify your identity or directly confirm permission. An agent should identify the request as an “Authorized Agent Privacy Request.”

5. Appeal

If we deny a request and applicable law provides an appeal right, email us with “Privacy Appeal” in the subject line and explain the decision you want reviewed. We will respond within the legally required period and provide any further complaint method required by your state.

6. Timing, fees, and nondiscrimination

We aim to acknowledge and respond within the periods required by applicable law. We may extend the response period when legally permitted and will provide notice. Requests are generally free, but we may charge a permitted fee or decline requests that are manifestly unfounded, excessive, repetitive, or abusive. We will not discriminate against you for exercising a protected privacy right.

7. Marketing and SMS choices

Use the unsubscribe link in marketing email. Reply STOP to recurring text messages from the relevant sending number or program, as described in our SMS Messaging Policy. To request broader suppression across LxR-managed programs, contact us and identify the telephone number and businesses involved.

Contact us

Questions or requests concerning privacy choices or data requests may be directed to: